Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and personalizing content.

2. How We Use Cookies

OrdersLift uses cookies for the following purposes:

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into website usage and performance
• Marketing Cookies: Help deliver relevant content and advertisements

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

• Authentication and security cookies
• Session management cookies
• Load balancing cookies

3.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users get error messages. This helps us improve website performance.

• Google Analytics cookies
• Error tracking cookies
• Performance monitoring cookies

3.3 Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

• Language preference cookies
• Theme and layout preferences
• Form auto-fill cookies

3.4 Analytics Cookies

These cookies help us understand how our AI-powered features are being used and how we can improve them.

• AI chatbot interaction tracking
• Menu browsing behavior
• Order flow analysis

4. Third-Party Cookies

We may use third-party services that place cookies on your device:

• Google Analytics: Website analytics and performance tracking
• Payment Processors: Secure payment processing and fraud prevention
• Delivery Partners: Order fulfillment and tracking
• Social Media: Social sharing and engagement features

5. Cookie Duration

6. Managing Cookies

You can control and manage cookies in several ways:

6.1 Browser Settings

Most browsers allow you to view, manage, and delete cookies. You can usually find these settings in your browser's privacy or security settings.

6.2 Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can choose which types of cookies to accept.

6.3 Opt-Out Options

You can opt out of certain third-party cookies through their respective opt-out mechanisms. Links to these are provided in our cookie consent banner.

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

• AI chatbot may not remember your preferences
• Order history and saved addresses may not be available
• Personalized recommendations may not work
• Some payment processing features may be limited

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: