Privacy Policy

1. Introduction

OrdersLift ("we," "our," or "us") is committed to protecting the privacy of restaurant owners and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered restaurant website services.

2. Information We Collect

2.1 Restaurant Information

• Restaurant name, address, and contact information
• Menu items, pricing, and availability
• Business hours and operational details
• Payment and billing information

2.2 Customer Information

• Name, email address, and phone number
• Order history and preferences
• Delivery addresses
• Chat interactions with our AI chatbot

2.3 Technical Information

• IP addresses and device information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide and maintain our AI-powered restaurant website services
• Process orders and facilitate delivery
• Generate sales insights and analytics for restaurants
• Improve our AI chatbot and customer engagement features
• Send notifications about orders, offers, and updates
• Provide customer support and respond to inquiries
• Ensure security and prevent fraud

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With delivery partners to fulfill orders
• With payment processors to complete transactions
• When required by law or to protect our rights
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze website usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: